Q: What if the item I receive is defective/incorrect/damaged?

A: Please email us within 24 hours after delivery, otherwise we cannot provide a refund.

Q: Will my return be charged for shipping?

A: All return shipping and other miscellaneous charges are borne by the customer.

Q: How can I contact you quickly?

A: Any order questions, please be sure to email directly to ersenn.com@gmail.com